Vídeos from the healthcare context

Delivering Bad News (Irish Hospice Foundation)

Breaking Bad News – OSCE Guide

Breaking Bad News – SPIKES Overview – OSCE Guide

Breaking Bad News over the phone SPIKES model

Examples

Healthcare

Health: Delivering Bad News | The New York Times (vídeo that talks about how doctors can be trained to deliver bad news)

Delivering Bad News – What not to do…

Breaking Bad News Demonstration – OSCE Guide | Breast Cancer Diagnosis

Management

Person getting fired

How to fire someone

How to Fire Someone The Right Way in 8 Steps | Brian Tracy

How to fire with compassion (Harvard Business Review)

Jack Welch: Fire Someone With Dignity

Giving Constructive Feedback

The secret to giving great feedback | The Way We Work, a TED series

Giving Critical Feedback | Simon Sinek

Receiving Feedback

The Science of Receiving Feedback: Mentor Workshop Introduction | Big Think

Other difficult situations

How to Work with Someone You Can’t Stand: The Harvard Business Review Guide

Difficult People: What to Do When All Else Fails / The Harvard Business Review Guide

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